Discover our range of digital brochures, each filled with product-specific information and inspiration, available to download in PDF format.
Colour and profile samples are now available. Simply fill out our new sample request form and we'll mail them out to you.
Maintenance & guarantee
UNO products are manufactured from the most suitable materials and finishes available. When properly maintained they will give many years of quality service.
Cleaning should start at the time the products are installed, ensuring that construction materials such as concrete, plaster, and paint splashes are removed before they have a chance to dry. Failure to remove these materials at this early stage will require the use of aggressive cleaning materials and techniques with potential damage to the powdercoated surface.
The best method of cleaning is by regular washing of the coating using a solution of warm water and a nonabrasive, pH-neutral detergent solution. Surfaces should be thoroughly rinsed after cleaning to remove all residues.
All surfaces should be cleaned using a soft cloth, sponge, or a soft natural bristle brush. Cleaning of powdercoated sections can be conveniently carried out at the same time as window cleaning.
We recommend that you clean your glass with a mild detergent, a nonabrasive cleaner, or a glass-specific cleaning product using a soft cloth, sponge, or a soft natural bristle brush and then thoroughly rinse to remove all residues.
In order to prevent water spots, it's important that all water and cleaning solution is dried from the window gaskets, sealants, and frames.
- Ensure construction materials such as concrete, plaster, and paint splashes are removed before they have a chance to dry.
- Do not use scrapers on glass.
- Use mild detergents, nonabrasive cleaners, or glass-specific cleaning products only.
- It is best to avoid cleaning tinted and reflective glass surfaces in direct sunlight.
All UNO windows, doors, and accessories are designed and manufactured to the highest standards.
At UNO we use the Interpon powdercoat range. Interpon is the largest global manufacturer of powdercoatings and a world leader in powdercoating technology. Interpon offers a 15-year colour retention and film integrity warranty. All powdercoat applied by an Interpon approved applicator is covered by this warranty.
In terms of hardware, we use Yale and Aria hardware across all of our aluminium windows and doors. These ranges are New Zealand made, suited to our environment, and cycle tested to ensure they are reliable. Both the Yale and Aria hardware come with a 10-year mechanical warranty. However, their lifetime is generally much longer than the warranty period.
Frequently asked questions
What gas does UNO use in double glazed windows?
There are two types of gas that are used depending on the glass type selected. These two gases are Argon and Krypton gas. These gases are only used in the Low-E glass range, as they assist with thermal efficiency.
What brand of windows do you sell?
We are proud to sell our own brand UNO. UNO windows are designed in-house and have been tested to meet the New Zealand standards (NZS4211).
What is your returns policy?
All our products are custom-made for you, so we cannot accept returns when there is a change of mind. However, if the product is faulty or damaged we will repair or replace it as required.
How much does delivery cost?
Delivery costs depended on the number of units and the location of delivery. Our estimating team calculates these costs and will include them in your project-specific quote.
Do your services include installation?
We recommend that your builder installs your windows and door units, however where required, our team can arrange for these to be installed in accordance with NZ building regulations to a high standard.
What is the average time frame from order to delivery?
4-6 weeks from the time of confirmation of all details for manufacturing.
Do you provide DWG and/or PDF profile drawings?
Yes, these are available on our product pages in the technical downloads section.
Do you provide rivet files?
Not currently, these are work in progress.
Where can I access commercial DWG files?
As each commercial project is specific, please contact us & we will provide these on request
What areas of New Zealand does UNO service?
UNO currently services Taranaki, Wellington, Manawatu, Whanganui, Waikato, and Auckland. We do hope to expand into other regions in the future.
Do you do replacement windows?
Sorry, replacement windows is not a service we offer. We specialise in windows and doors for new builds including new homes, multi-residential developments, and light commercial buildings.
I'm doing a reno, can you supply the windows and doors?
Sorry, windows for renovation projects is not a service we offer. We specialise in windows and doors for new builds including new homes, multi-residential developments, and light commercial buildings.
How is UNO different from other aluminium fabricators?
Unlike any other fabricator here in NZ, we have in-house designers who design our products with you in mind. We are also the only fabricator stocking powdercoated metal to ensure your project timeline is met.
Can I join the UNO team?
We are always looking for great people to join our energetic team. Check out our careers page to see what positions are currently available.